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Motor cover

Motor Insurance Claims

Kart, Quad Bike and Miscellaneous Motor Claims

Nobody likes having to make a claim. But by following these simple steps you can make sure it goes smoothly:

  • Tell the insurance comapny, ERS, about the claim as soon as you can.
    If applicable, please call ERS from the scene of the accident if it’s safe to do so.
  • Take photographs of any damage to the vehicles involved.

Claims helpline – 0330 123 5991

  • Call this number if you need to report an accident, fire or theft claim.
  • Open 24 hours a day, 365 days a year. ERS's expert staff will take down the details, and help you get back on the road as soon as possible.
  • If your claim is due to theft, attempted theft, malicious damage or vandalism, you should also notify the Police and obtain a crime reference number.

Windscreen helpline – 0345 602 3378

  • Call this number if you want to report a windscreen claim.
  • Open 24 hours a day, 365 days a year.


Minibus Claims

For minibus claims, click here.

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