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  What we offer

Our Claims Service

We know only too well that claims can emanate unexpectedly from many sources and can seriously disrupt your Scouting activities.

So whether:

  • It’s a cancelled fundraising¬†event due to bad weather;
  • You suffer loss, damage or destruction to your property; or
  • You have an injured person during a Scouting activity.

We will work closely with our insurers to help you through the claims process.

We have in-house advisors in specialist areas including liability, property and accidents and injuries and will help to manage your claims, offer you sound advice working with our insurers and advisors on your behalf with early intervention to minimise the impact to you.

That means fast turnaround of your claim with minimum fuss, handled by people who will look for ways to pay your claims rather than not.

Making a Claim

The best thing to do is to contact Unity Insurance Services immediately, by telephone, on 0345 040 7703. We can then provide prompt assistance in getting the claims process under way.

The exact process will differ slightly, depending on the policy involved and the type and extent of the loss. Your Account Handler will discuss what happens next and will be available to help smooth the way to a quick and satisfactory conclusion.

If the claim relates to injury or illness of a person travelling abroad, you should contact Unity Assist direct on 01992 645138 (international +44 1992 645138)
E-mail: unity@oneassist.com as soon as possible.

In the event of minor insured losses, Unity Insurance Services may be able to settle the claim, swiftly, on behalf of the insurers. If the loss is more extensive, your Account Handler will arrange for on the spot assistance from a loss adjustor.

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